Turkcell

telecommunications

istanbul, turkey, turkey

Turkcell is a converged telecommunication and technology services provider, founded and headquartered in Turkey. It serves its customers with voice, data, TV and value-added consumer and enterprise services on mobile and fixed networks.Turkcell's shares have been traded on the Borsa Istanbul (BIST) and New York Stock Exchanges (NYSE) since July 11, 2000, and it is the only Turkish company to be listed on the latter exchange. Turkcell is also quoted on the Borsa Istanbul Sustainability Index. Turkcell’s target has been to become an integrated communication and technology services player in the region, operating a converged mobile and fixed network platform and offering a wide range of innovative products and services. Turkcell believes that it is important to offer our consumer and corporate customers the full range of our mobile, fixed and broadband services to meet their expectations. Turkcell also has investments abroad. KKTCell, a 100%-owned subsidiary of Turkcell, was established in 1999 and operates within the framework of a revenue-sharing agreement with the Telecommunications Authority of the Turkish Republic of Northern Cyprus. lifecell, a company in Ukraine in which Turkcell holds a 100% stake, began operating in February 2005. Turkcell also acquired an 80% stake in BeST from the State Committee on Property of the Republic of Belarus in 2008. Turkcell has been present in Germany with the Turkcell Europe brand since 2011, and continues operations in that country through a marketing partnership with a subsidiary of Deutsche Telecom. Turkcell, with its wide coverage area and diverse range of services abroad, is therefore, able to provide its subscribers with mobile communication services, both in Turkey and around the world.

Turkcell Global Bilgi

telecommunications

beyoglu, istanbul, turkey

Bir Turkcell Grup şirketi olarak 1999 yılında kurulan Turkcell Global Bilgi; Türkiye’de ve Ukrayna’da olmak üzere toplam 15 bin çalışanı ile markaların müşteri deneyimini iyileştiriyor. Turkcell Global Bilgi, telekom sektöründeki derin tecrübesinin yanı sıra; finans, e-ticaret, perakende ve havayolları sektörlerindeki uzmanlığı ve geniş müşteri portföyü ile hizmet veriyor. Müşteri deneyimi odaklı sektörel çözümlerle; müşteri hizmetleri, müşteri kazanımı, tele-satış, teknik destek, yardım masası, müşteriyi elde tutma ve sadakat, tahsilat, müşteri değerinin geliştirilmesi, müşteri bilgileri yönetimi ve analizi alanlarında değer yaratıyor. Turkcell Global Bilgi; müşteri deneyimini yüz yüze hizmet (saha ekipleri), telefon, sesli ve görüntülü yanıt sistemleri (IVR & IVVR), e-posta, SMS, web, yeni nesil müşteri deneyimi platformu BiP ve sosyal medya gibi birçok farklı kanaldan yönetiyor. Müşterilerinin memnuniyet notuna, satış ve tahsilatı artırma hedeflerine değer bazlı fiyatlama modelleri ile ortak olan Turkcell Global Bilgi, sektör uzmanlığı ile stratejik bir iş ortağı olarak hareket ediyor. Böylece kurumsal müşteriler kendi işlerine daha iyi odaklanırken, uzmanlık alanları dışındaki konularda operasyonel maliyetleri azaltılmış veya kontrol altında tutulmuş olmaktadır. Çalışan deneyimine yaptığı yatırımlarla Great Place to Work Enstitüsü’nün “harika iş yeri” kriterlerini sağlayan Turkcell Global Bilgi, 5 Kez “En İyi İşveren” sertifikasını kazanmış olup, son olarak 500+ çalışan kategorisinde “Avrupa’nın En İyi İşvereni” seçilmiştir.

i2i Systems

telecommunications

Istanbul, turkey

i2i Systems is an international information technology company that specializes in developing innovative ideas and solutions. With its highly experienced team in the Telecommunications industry it offers a diverse variety of products in Telco OSS/BSS domains, as well as 5G network solutions. i2i Systems delivers Next Generation Converged Revenue Management solutions enabling Communication Service Providers (CSPs) to unlock new business models, mitigate competition, reduce costs, and quickly monetize new use cases. This is being achieved through systems that are fully convergent, cloud-native, API-first, interoperable, low-code / no- code and modular. Our offerings are highly scalable and support subscriber bases ranging from tens of thousands to tens of millions, harmoniously. i2i Systems improves its experience and skills by adapting new technologies and investing in research and development to provide best quality, efficient and visionary products to its customers. In accordance with its disruptive vision, i2i Systems further invests in 5G core-network, offering an end-to-end integrated cloud-based BSS and Network solution for optimizing and converging Service Providers IT and Network landscape thus increasing efficiency and enabling new revenue streams.