IO Solutions Contact Center

We're a leading Canadian Business Process Outsourcer (BPO) solutions provider with a proven track record of delivering end-to-end B2B (business to business) and B2C (business to consumer) contact solutions for many of the largest Canadian corporations in the Financial Services, Telecommunications, Retail, and Manufacturing sectors. Our technology is customizable, secured, architected for stability and scalable to the needs of our clients, whether performing as an extension of a company's existing capabilities or as a stand-alone service delivery channel – we bring the right expertise, best practice processes, and technology to ensure optimal performance. Years of experience and dedicated focus delivering truly comprehensive customer support across all contact channels has given us flexibility in our delivery capabilities enabling us to efficiently respond to unanticipated complexities and challenges.

IQT, Inc.

<b>PERMANENTLY CLOSED</b> Global Business Process Operations (BPO) & Customer Care Outsourcing Integrated Quality Technologies is a BPO firm with a specific focus on customer care - contact center outsourcing. We provide unmatched, innovative, cost-effective and customized solutions to Fortune 500 clients around the globe. We offer best of breed contact center and BPO Services. Our focus is to demonstrate thought leadership and deliver solutions to complex programs and for our clients. The majority of our partnerships are with telecommunications, technology and financial services firms. Integrated Quality Technologies is dedicated to providing through our global footprint of contact centers superior customer support services including but not limited to; customer support and retention, marketing, help desk, technical support, chat/email support, lead generation, data processing, back office operations and various web related services.

Voysus

At Voysus, we specialize in helping our partners handle critical customer touch points through multiple incoming and outgoing channels. With more than a decade of experience in handling millions of customer interactions for Fortune 500 to small businesses alike, we specializes in providing solutions throughout the entire Customer Life-cycle: ➟ Sales ➟ Customer Service ➟ Lead Generation ➟ Technical Support ➟ Market Research As an addition to our core services, we now offer social media engagement and optimization to ensure that our clients are connecting with their customers at every touch point. With the evolving world of social media, having a presence online is essential. Voysus is dedicated to providing our clients a complete service by investing in technology solutions to meet all their engagement needs.

Optima Communications International

Optima is a B2B and B2C Business Process Outsourcer (BPO) specializing in customer contact. Our service model understands the unique priorities of each client, then develops a solution matched to the opportunity by blending the right people, process and technology in the best or “optimum” balance.

TE-active

TE-active is a subsidiary of CTEH Inc. CTEH, started out as Tour East Holidays in 1976 and has grown to become a leader in the Canadian travel industry, specializing in air consolidation and travel Business Process Management services. In 2008, CTEH branched out into the travel BPM sector and provides fulfillment services for numerous A-listed companies. In 2019, CTEH incorporated TE-active to round out the roster of BPM services by providing exceptional experiences for our and your customers. A wholly Canadian owned company that's listed on the Hong Kong Stock Exchange (1620.HK), CTEH Inc has over 200 employees worldwide. Aside from its head office in Toronto, we also have offices in Montreal, Calgary, Vancouver, New York, Beijing and Shenzhen. At TE-active, our focus is on delivering exceptional experiences for your customers, no matter when, or how they choose to interact.