Customer is the focus and that's what the... is all about. the relationship between customer and me (us) is what matters most... different than a bank... better than a bank customers are not-for-profit. this translates into higher savings rates better loan rates and a lower fee for customers. ok so were not always called ume. the credit union— which was previously called the Burbank Community Federal Credit Union—was founded by a group of local school district teachers in 1940 and now about